Delivery Policy

Product Availability

All orders are subject to product availability.

Shipping

If an item in your order is unavailable, we will ship the available items first. The remaining items will be shipped as soon as they are back in stock.
Shipping costs are non-refundable and are calculated based on the weight of your order and your delivery address. Delivery times may vary depending on carrier practices, destination, shipping method, and the number of items ordered. Orders may arrive in multiple shipments.

Express Delivery Service

• Service Hours: Monday through Friday, 9:00 AM – 5:00 PM (last order accepted at 5:00 PM).

• Includes one (1) delivery attempt by courier.

• Orders are delivered within 4 hours from the time they are confirmed in our system, provided the delivery address is within our standard delivery area (up to 12 miles). For addresses in extended delivery areas, delivery times may vary.

Standard Delivery Service

• Monday to Friday: 9:00 AM – 9:00 PM (orders placed after 2:00 PM are processed the next business day).

• Saturday: 9:00 AM – 6:00 PM (orders placed on weekends are processed the next business day).

• Includes two (2) delivery attempts.

Taxes and Additional Charges

Additional shipping fees may apply depending on your location and order size. You are responsible for all applicable taxes on your order, including sales tax, state tax, and any applicable duties or fees.
If your items arrive damaged, you must contact us within 5 business days of delivery.

Refund Policy

If you are not completely satisfied with your purchase, you may return it for a refund or exchange within 15 days of purchase. Items must be returned in their original condition and packaging.
Refunds do not apply to Gift Cards.

Payment Receipts

We provide sales receipts or electronic invoices for all orders. Once issued, receipts are final and cannot be modified.

Discounts

Discounts and promo codes are not combinable. Only one discount may be applied per transaction. Promo codes cannot be used if an automatic discount has already been applied at checkout.

Agreement to Terms of Sale

By placing an order through this platform, you agree to the terms of sale offered by Orgäanika Coffee. All orders are subject to final validation before confirmation.

During checkout, Orgäanika Coffee verifies:
a) Customer information matches the purchase details.
b) The delivery address is within our service areas.
c) Product pricing.
d) Minimum order requirement of $5.00 USD.
e) Approved payment method.
f) Product availability.

Validation occurs in real time. Once validated, a confirmation screen will appear, and an email will be sent to the customer.

All orders must be paid in full on the day they are placed. Orgäanika Coffee reserves the right to cancel unpaid orders.

Order Fulfillment

All purchases are subject to the terms of our Delivery Policy. Customers are solely responsible for providing accurate delivery information. Delivery times are calculated from the moment the order is validated and confirmed by Orgäanika Coffee.

Product Availability and Pricing

Prices and availability are valid as long as they appear on the website. Orgäanika Coffee reserves the right to update or modify product information, including pricing, at any time without prior notice.